Could 21, 2018 at 3:01 pm furious…..to get started on and looking at this…..I see approx. 10 other shoppers considering that 2018 those annoyed having a dependable title like firestone. I'd a nail in the tire and proceded to get two tires…….that remaining a spare and two other tires -a single was quoted, and considered had a lot more time and so denied that 3rd tire. I drove off with two tires. I did little or no driving-went to church upcoming working day which was yesterday. This Monday morning went to figure out and thought, wow-I must get back to firestone to find the tires well balanced……;tiny did I do know whilst parked inside a shopping center, After i got back again in my automobile—the quoted tire was flat and also a nail was in that one.
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Also precisely the same service broke the oil filter rubber mounts and spilled oil about the engine and bumper of the car. The service encounter was horrible. They never ever offered to try and rectify this in almost any fashion. I took my automobile to BMW dealer the repairs in the stripped oil pan plug plus the filter mounts will be $683.36. I’m looking for a reaction out of your administration crew. Is that this what you contact “Excellent Purchaser SERVICE”.
I was undecided in regards to the Firehawks as I'd the original Goodyears on my car or truck. I didn’t get that in composing as I assumed Andrew was the manager, now I want I had questioned for that. To date I much like the tires, but I'm not confident if I will at any time return to that Firestone retail store. I certainly gained’t notify anybody to go there.
At no time through any of my visits to Firestone was it outlined or documented by their mechanics that the engine/transmission mounts were ruined.
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Could twenty five, 2015 at 10:fifty eight pm I have been a client at your Chapman Ave Garden Grove CA branch For a long time. I have last but not least offered up on you. I've had nearly every restore fail. Flip indicators happen to be changed a number of moments. Keep likely out. had my AC changed and it unsuccessful three times following that, using it again over and over. However remained loyal. Ultimate straw, these days, five/twenty five/fifteen I referred to as and defined my convert signals went out with the fifth time along with the person who answered the cellphone explained, ‘so what Do you need me to try and do about it?
By Wednesday I had discovered oil stains in my driveway. I thought, oh no! I just experienced my oil changed. When I introduced my car or truck in just a few days just after obtaining my oil changed at this very same Firestone locale, the service adviser, Isaac, turned defensive. I wasn't accusatory, I just required my car or truck reinspected. Prior to that transpired Isaac was likely into what it “could” be or what “may possibly” have occurred. I ultimately experienced to stop him and check with him to just set the car over the carry so we could truly see what the situation was.
February 3, 2016 at ten:fourteen pm I sent the next message to Firestone complaints, but am undecided the place I really sent it. I'm sending it to you personally likewise. I have a 2000 Nissan Quest. I visited Auburn Firestone on Various situations. Regarding the check out that I took my vehicle in because my Verify motor light was on, I acquired an impartial diagnostic, so Once i was advised that I required A serious tune up to solve the situation of a misfire, I did not argue Though my automobile experienced you could check here no indicator of missing. It had been driving easily. I was unhappy Using the repairs which were performed to my automobile mainly because Once i obtained it back, it absolutely was leaping and creating a audio that it wasn't making before restore. It seemed like knocking. I turned my automobile close to and went back again. I instructed the representative that one thing was wrong as the van was now knocking. They arrived out and reported that they didn't listen to everything. I drove away and arrived back again once again. I insisted that they drive the vehicle. The tech drove the motor vehicle and explained to me that I need to have the gasoline filter, oxygen sensor and knock sensor changed to be able to appropriate the issue that it didn't have prior to the significant tune up.
The tow enterprise did harm to the car and wont correct it. Firestone wont stand behind it and assist us Despite the fact that its their tow firm and since the district manager is concerned (Joe) they wont barely talk with us anymore. Obtaining a lawyer .
As I arrived, worker’s collected even further details (mileage and VIN quantity, etcetera.) just before having auto again to service… i loved this also offering superb courteous checks on car and all fluids fill-ups, etc. I was pretty happy of this give and gracious my safety was being so taken care of.
I didn't drive my automobile, currently being afraid of troubles, and warning they required to be transformed immediately to generally be Safe and sound on the road by retailer personnel.
On Thursday one/28/sixteen I had your Naples Florida retailer at 5495 Airport street N., Naples 34109 substitute my common OEM tires (Goodyear) together with your Firehawk Widoval operate flats. I need to inform you that this keep might be essentially the most unprofessional retail outlet I have at any time been in. I had been addressing I feel Andrew, who I assumed was the store manager. He gave me the pricing and I said Alright lets get it done. Once the auto was accomplished I paid and took the vehicle for your travel to discover if I preferred the tires. I noticed the high force tires mild came on. I checked the computer and they all confirmed forty-41 psig. I've a 2012 Corvette, and the tires need to be 30 psig all the way all over. The pc confirmed the left front currently being the significant force. I ended and Permit somewhat air out in the left tire. I drove the car once more and the light came again on. When checking the pc, it confirmed nevertheless 41 psig from the Left entrance, but the appropriate entrance now confirmed 2 lbs a lot less than in advance of. Bottom line was the remaining sensor was exhibiting the proper front tire and so on. I his comment is here known as the store and they stated convey it back. Andrew was absent so A further guy experienced me pull the car around to a bay, exactly where he checked the tires, and they were 11 psig more than inflated. He yelled to the dude on the tire mounting and balancing stating your gauge is off by ten psig. He altered the navigate to these guys tire stress, and recalibrated the sensors. I asked how can we are aware that the sensors are now essentially looking through adequately, and he responded with an attitude “For the reason that I just recalibrated them” He didn’t consider any air out of one tire to determine if it showed that on the computer, he just claimed your all established. I left and drove home without having significant stress light-weight as now the computer showed thirty psig on all four. On Friday 1/29/sixteen I needed to go as much as Tampa as my Mother was obtaining surgical procedure. I took the corvette, and at sixty+ I'd a awful vibration within the steering wheel, along with the wheel when driving straight was cocked to the still left (Not Straight).
” Arrive to understand there was a nail in my rear drivers aspect tire. I used to be heated!! I’ve been intending to that Firestone for the final 10 decades. What produced matters worst was it took half an hour for them To place a completely new tire in. I have two daughters, a four and 9-calendar year-aged. Security was my greatest concern, I’ve been a faithfully recurring buyer for more than ten many years with Firestone and was willing to pay for a brand new tire to switch the aged one particular. Not only was I wanting to pay for a different tire, but The reality that the technician blatantly lied about testing an issue which i visit this site right here experienced Using the auto. That created me wonder how a number of other service requests that I had asked for was never ever performed. That to me was extremely unprofessional. I continue to have the invoice stating they had checked the tire. I called the retail outlet supervisor and company to complain with regard to the horrible knowledge, but Practically nothing was accomplished about your situation. Won't ever endorse or go back to Firestone once more.